Blue Mounds and Madison, Wisconsin: Local design-build general contractor Brio Design Homes was recently recognized as the top custom home builder in the United States, based on homeowner satisfaction. The builder is a division of JG Development, led by Jeff and Mary Grundahl and employee owners, with offices in Blue Mounds and Madison.
Brio Design Homes works with Avid Ratings to survey clients throughout the home design and building process. Avid Ratings recently announced Brio Design Homes as this year’s Diamond Award winner in the Custom category. Builders with the highest scores in the nation on the New Home Move-In Experience Survey, taken from the first 90 days of homeownership, are recognized with this prestigious award. Only one custom builder in the U.S. market receives the Diamond Award. Eighty-three qualifying custom builders participated in the program, which analyzed homebuyer data from January to December 2022.
“The entire Brio Design Homes and JG Development team is honored to accept this award. We are most grateful to our clients, who took the time to share their honest feedback,” said Mary Grundahl, JG Development Owner & Integrator. “Our surveys are key to identifying both successes and areas needing improvement, and they help us recognize our team members for going above and beyond. We will continue to work hard to earn our clients’ trust and exceed their expectations.”
A total of 479 qualifying builders participated in the Avid Awards program, which also recognized major publicly traded NYSE/NASDAQ builders, large private builders, and small-volume builders.
“We are excited to celebrate our Avid Award winners this year and applaud their commitment to delivering exceptional customer experiences. In the face of 2022’s unique challenges, including rapidly shifting market demands, these homebuilders have demonstrated an enduring dedication to meeting the needs of their buyers,” said Aaron Everson, CEO of Avid Ratings. “Their adaptability and perseverance, coupled with their focus on service excellence, have earned them these well-deserved distinctions.”
The Avid Awards serve as a reliable indicator of customer service quality in the homebuilding sector. Since 1992, Avid Ratings has played a pivotal role in increasing transparency regarding builder performance based on consumer feedback. More information is available at www.avidratings.com