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  • Retail Store Associate - Seasonal Part-Time

    Duluth Trading Company
    Job Description

    PURPOSE OF POSITION

    The Duluth Trading Company Sales Associate, in this guest-facing role, delivers the Duluth Brand experience daily. Consistent with that the associate provides thoughtful, engaging and solution-based customer service, demonstrates superior product knowledge, enjoys being part of team, supports the overall sales goals and takes pride in maintaining a well-merchandised, organized and clean store.

    What We Offer:

    • Daily pay available
    • Flexible Hours
    • 40% Store Discount
    • Incredible Holiday Hours
    • Growth Opportunities 

    What You’ll Love:

    • Being a part of an innovation-driven organization that is growing fast, and taking care of business through catalog, web and retail stores.
    • Working on a team that makes retail workwear for customers who are smart, straight-talking folks who do everything from pounding nails to shoeing horses and pitching bales.
    • POKING AVERAGE IN THE EYE!

    What You'll Do: 

    • Develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do.
    • Understand how to layer personalized service into each area of interaction from greeting to fitting room to register.
    • Effectively communicate sales and promotions.
    • Understand the importance of email capture as part of sales and service and execute to standard.
    • Respond proactively and is empowered to provide positive resolutions to customer concerns.
    • Answer telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.
    • Assist in receiving, processing and replenishing merchandise.
    • Maintain merchandising, presentation and display standards. Ensure the sales floor is customer ready.
    • Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
    • Accurately and efficiently process all register transactions.
    • Adhere to all Company policies, procedures and practices.
    • Perform any other duties as directed by management.

    What We're Looking For:

    • High school diploma or equivalent.
    • Retail experience preferred but not necessary.
    • Customer Centric.
    • Takes pride in a job well done, shows ownership in the store.
    • Operates with integrity and trust.
    • Excellent communicator and listener.
    • Collaborates and functions as part of a team.
    • Performs other duties as directed.

    Environmental Factors:

    • Must be able to stand or walk for up to eight hours a day.
    • Frequent reaching and bending and twisting – below waist and above shoulders.
    • Frequently required to use repetitive hand to finger motions and reach with hands and arms.
    • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
    • Must be 18 years old or older.
    • Ability to climb ladders, reach and bend.
    • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
    • Use of a computer up to 60 % of the time throughout the day.

    Who We Are:

    We are a “no bull” brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom® Jeans featuring “crouch without the ouch," Buck Naked™ Underwear and our Longtail T® Shirts that hide “plumber’s butt” reflect our attitude.

    The heart of Duluth Trading’s success is creating one-of-a-kind men’s and women’s clothing, innovative tools and ingenious gadgets while being humorous storytellers. The talented people we seek want to be proud of where they work, have a commitment to do things better and be part of a retail, web and catalog apparel company that knows where it’s going.

    The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an equal opportunity employer.

    Contact Information