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  • Retail Hourly Supervisor - Full-Time

    Duluth Trading Company
    Job Description

    This is a Full-Time Hourly Supervisory Position. Starting wage is $18/hour. 

    Purpose of Position       

    The Duluth Trading Company Sales Manager ensures each member of the store team delivers the Duluth Brand experience daily. The Sales Manager is a key contributor in achieving KPIs through proper hiring, staff development, merchandise presentation, operational excellence, inventory controls, and loss prevention.

    What You’ll Love:

    • Daily pay available!
    • 40% employee merchandise discount! 
    • Being a part of an innovation-driven organization that is growing fast, and taking care of business through catalog, web, and retail stores.
    • Working on a team that makes retail workwear for customers who are smart, straight-talking folks who do everything from pounding nails to shoeing horses and pitching bales.
    • POKING AVERAGE IN THE EYE!

    What You'll Do:

    • Develops an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Leads team to do the same.
    • Personally demonstrates a high level of service and engagement and sets expectations for the team.
    • Sales Manager manages floor coverage to engage the customer and drive Duluth experience.
    • Ensures that customer profile information is accurately recorded.
    • Responds proactively and provides positive resolutions to customer concerns. Is empowered to make decisions.
    • Maintains merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging. Ensures sales floor is customer ready.
    • Effectively set up sales and promotions with proper signing and communication
    • Executes and supervises the handling of merchandise receipts and transfers quickly and accurately, including checking in, hanging, steaming, and visual merchandising on the sales floor.
    • Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
    • Provides clear and consistent feedback to employees on a regular basis.
    • Adheres to all Company guidelines, policies, and programs and sets a positive example.
    • Understands, executes, and trains all cash handling and reporting functions
    • Processes all register functions and ensures they are followed in the store.
    • Ensures store is secured; responds to any alarms as directed.
    • Ensures the safety of employees and customers. Communicate concerns to Store Manager or Assistant Store Manager.

    What We're Looking For:

    • High school diploma or equivalent. Associate’s or Bachelor’s degree with a focus in Business Administration and /or Merchandising preferred.
    • Three years retail experience with a minimum of one year of management experience. Retail Management preferred.
    • Able to adapt in a growing and changing environment.
    • Able to motivate, lead and influence others.
    • Confidence in problem-solving and decision-making.
    • Exhibits a high level of integrity and trust.
    • Excellent communication skills.
    • Collaborates and functions as part of a team.
    • Ability to work a flexible shift including nights and weekends. 
    • Full-time Sales Manager must have full availability.  
    • Performs other duties as directed.

    Environmental Factors:                                                                                                    

    • Must be able to stand or walk for up to eight hours a day.
    • Frequent reaching and bending and twisting – below the waist and above shoulders.
    • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
    • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
    • Ability to climb ladders, reach and bend.
    • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
    • Able to use common tools such as hammer, screwdriver, and wrench for floor sets.
    • Use of a computer up to 60 % of the time throughout the day.

    Who We Are:

    We are a “no bull” brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom® Jeans featuring “crouch without the ouch," Buck Naked™ Underwear, and our Longtail T® Shirts that hide “plumber’s butt” reflect our attitude.

    The heart of Duluth Trading’s success is creating one-of-a-kind men’s and women’s clothing, innovative tools, and ingenious gadgets while being humorous storytellers. The talented people we seek want to be proud of where they work, have a commitment to do things better, and be part of a retail, web, and catalog apparel company that knows where it’s going.

    The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.

    Contact Information