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  • Systems Project and Process Manager

    Job Description
    Who is Gemplers?
    Farm and Home direct business that supports businesses and consumers across the United States. Carrying some of the best brands you know (Carhartt, DeWalt, YETI, Patagonia, Columbia, Makita) and some that you should. We have a proud history of finding commercial grade products and we love serving customers. We believe Gemplers is a phenomenal alternative to the big box / conglomerates. Customers can purchase on our website or call and talk to one of our friendly midwestern customer service folks. We are very proud of our 81-yearold heritage and we are in the midst of an exciting chapter as we are once again family owned and fiercely independent!

    Where do we need help?
    We’ve come a long way since Bill Gempler started his Monroe, Wisconsin tire business in 1939 making easy mobile repairs for farmers. We now sell over 25K items out of our warehouse in Janesville and have hundreds of thousands of customers who depend on us to deliver the goods. In January of 2019, we also opened a small office in Mt Horeb above the post office. We are looking for a Systems Project and Process Manager to join our team and help build our brand. This person will lead and oversee all systems and technology. We don’t need a technical expert or a coder but rather someone that understands how our systems co-exist and mesh together and how we can improve. This person would help us identify the road map to improve our systems, they would be on the front line of trouble shooting systems when there are issues, and they would lead, and project manage all systems related projects. This person would manage and hold our various partners accountable as well as ensure that internally we are properly planning and executing.

    What are we looking for?
    We need a motivated self-starter, with great attention to detail, who can take a project and lead us through it from beginning to end. We need someone who isn’t afraid to hold people accountable to ensure projects are finished accurately, on time and on budget. We need someone with excellent communication skills to keep all parties informed – internally and externally. And we need someone that will continue to drive Gemplers forward with the best solutions, services, and processes. If these are things that get you excited, we want to talk with you!

    Job Responsibilities: • Understand how the business works including cross-functional processes, different locations and how the business systems integrate to support • Lead the internal subject matter expert team in identifying and justifying projects • Coordinate and manage all external development relationships and projects in coordination with internal resources ensuring all projects are finished accurately, on time and on budget • Collaborate with subject matter expert team to ensure projects have proper scope, requirements, resource needs, testing plans, change documentation, etc. • Communicate all system changes to the business • Lead and manage system prioritization process and communicate status to leadership team • Identifies and documents key processes within the business and ensures compliance • Update standard work to reflect new and improved process changes • Reviews the efficiencies of current processes and develops recommendations for enhancing and oversees implementation • Support the day-to-day activities of the business by troubleshooting business system issues • Evaluates purchased solutions to ensure features and functions have been enabled and optimized • Assists in conducting research on new technology and tools and the potential impact to existing systems and/or resources and participates in the selection of any new tools • Reviews system upgrade notes and notifies business of potential changes

    Education & Experience • 2-5 years’ experience in project management • Experience managing external partners • Excellent verbal and written communication skills • Excellent analytical and creative problem-solving skills • Ability to understand database structure and data flows and connections to systems and reporting • Logical and efficient with keen attention to detail • Ability to effectively prioritize and execute tasks while under pressure • Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources • Experience working in a team-oriented, collaborative environment • Experience working remotely or with peers in multiple locations • Associate or Bachelor’s degree in business administration, finance, or information systems • NetSuite experience a plus • Managing database structures a plus

    Job Location • Ability to work in both the Mt Horeb and Janesville locations
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