Bethel Horizons is currently seeking a dynamic and experienced individual to join our team as the Housekeeping and Hospitality Director. The ideal candidate will be an inspiring leader passionate about creating a welcoming and pristine environment for our guests. This role demands keen attention to detail, exceptional organizational skills, and a commitment to upholding the highest standards of cleanliness and guest service. The successful candidate will possess a proven track record in managing housekeeping operations, as well as a strong ability to cultivate a positive and collaborative team culture. If you are dedicated to delivering an exceptional guest experience and are eager to contribute to the success of a renowned hospitality destination, we invite you to apply for the position of Housekeeping and Hospitality Director at Bethel Horizons.
The Housekeeping & Hospitality Director provides oversight for housekeeping and hosting at Bethel Horizons. This position will coordinate all housekeeping and hosting at Bethel Horizons. This position will also be responsible for maintaining appropriate inventory of cleaning supplies and other supplies needed for hosting groups. This position will supervise various hourly employees to support the housekeeping and hosting efforts.
AUTHORITY AND RESPONSIBILITY
The Housekeeping & Hospitality Director is accountable to the Executive Director for the quality and delivery of work produced. The Housekeeping & Hospitality Director will work with individual Program Directors and other camp staff as needed for various tasks. The Housekeeping & Hospitality Director will supervise various hourly and volunteer positions to support the work of providing housekeeping and hosting for all groups at Bethel Horizons.
HOURS
PART-TIME/FULL-TIME: Full-Time LOCATION: Bethel Horizons – Dodgeville, WI
HOURS PER WEEK: 40+
COMPENSATION: Commensurate with education and experience
MAJOR RESPONSIBILITIES
Housekeeping
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Ability to clean and reset retreat centers within 4-12 hours (depending on facility) as needed and with additional support
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This position will be primary housekeeper during September - May
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This position will hire additional cleaning support as needed throughout the year
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During the summer, additional help will be hired during summer camp
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Maintain inventory of supplies for cleaning
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Conduct deep cleaning of facilities as needed or at least annually
Hosting
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Maintain calendar of hosting for all groups that come to Horizons
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Work with the Executive Chef, Office Manager and others on all group logistic coordination (meals, lodging, special requests, etc.)
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Serve as the primary host and contact for groups coming to Horizons or schedule hosts as needed
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Make sure space is ready for the group by doing walkthroughs, turning on lights, setting thermostats etc.
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Welcome group to Horizons and show them around their space
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While the group is at camp, be sure to check public spaces as needed
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When the group departs, make sure that all of their belongings go with them and walk through space and turn off lights, reset thermostats, etc.
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Maintain inventory of supplies needed for groups such as dry erase markers, etc. and make sure all permanent equipment is in good working order
Supervision
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Hire (with assistance), train and supervise hourly employees for support of Housekeeping and Hosting
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Create training standards for housekeeping and hosting
General
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Support food service as requested (likely once a month)
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Other duties as assigned
QUALIFICATIONS
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Willingness to work in an environment committed to fostering a better understanding of God, Self, Others and Nature.
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Has minimum of 2 years of housekeeping experience
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Ability to take initiative is required
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Strong organizational skills required
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Excellent communication required
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Willingness to obtain Food Service Manager Certification preferred
WORK ENVIRONMENT and Job Specifications
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Primarily perform work in an office, camp and retreat center environment
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Frequently move around the camp, retreat center, and office, and access or use computers, office equipment, telephone, and any other pertinent supplies, space or equipment used to perform the duties of the position.
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Work with frequent interruption.
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Lift and/or move up to 20 pounds and occasionally lift and/or move up to 30 pounds
ABOUT BETHEL HORIZONS
Bethel Horizons is a year-round facility located on more than 548 acres of prairie, forests, wetlands and valleys bordering Governor Dodge State Park. Through its outdoor summer camp, retreat and event center, adventure courses, nature experiences and art education campus, it endeavors to develop and perpetuate a physical, social, intellectual, and spiritual environment which will strengthen and enhance the understanding of a person’s relation to God, Self, Others, and Nature. The population that we serve for summer camp comes from a diverse set of socio-economic backgrounds. Horizons is affiliated with Bethel Lutheran Church-ELCA, Madison, Wisconsin and accredited by the American Camp Association. It is a member of Lutheran Outdoor Ministries, an association of ELCA camps across the country. www.bethelhorizons.org
OTHER:
We are an equal employment opportunity employer. We encourage applications from individuals who will help us create a more inclusive Bethel Horizons by: (1) further diversifying the staff; and/or (2) demonstrating experience serving diverse populations and working successfully with diverse colleagues; and (3) showing interest in developing initiatives to address the needs of a diverse student, faculty, staff and community.
